Island Living

We offer free delivery for orders above $80. For those below $80, a delivery fee of $9* applies.*Please note: Effective 1st October, our standard shipping fee will be adjusted from $7 to $9.&#xA0;Stairs incur an additional charge of $10-$20 per flight. Given the challenges of moving bulky furniture items, some may require extra manpower, leading to additional charges. This fee compensates our delivery team for the added complexity of navigating stairs with heavy items. Stair chargers are to be paid directly with the delivery team upon their arrival.&#xA0;Please see our&#xA0;<a href="https://www.islandliving.sg/policies/shipping-policy" id="isPasted">shipping policy</a> for more information regarding delivery and stair chargers.If you have additional questions on stair chargers please email our customer experience team, who will assist you. info@islandlivng.sg

We offer free delivery for orders above $80. For those below $80, a delivery fee of $9* applies. *Please note: Effective 1st October, our standard shipping fee will be adjusted from $7 to $9. Stairs incur an additional charge of $10-$20 per flight. G

How much is delivery?

Shipping and delivery

How can I expedite my delivery?

How do I update my delivery address/ change my delivery date?

Is it possible to pick up my order from the showroom?

How will I know the estimated time of arrival for my delivery?

What if I am not available during the scheduled delivery time?

I received an incomplete order or there's an item missing

Do you ship internationally?

When will my pre-ordered item be delivered?

What happens if my pre order is delayed?

Pre order items

I recieved my item but have changed my mind - Can I return it?

What should I do if I experience a problem with one of your products?

Can I exchange or replace my furniture if I discover issues after the warranty period?

How to proceed if I received a damaged product upon delivery?

Can I cancel my online order and receive a refund?

Returns and refunds

How do I request changes to my order after it's been placed?

What should I do if I need to cancel my order?

Making changes to orders

How can I make a payment and ensure my payment has been received?

Is there a fee to store orders before delivery?

When will out-of-stock items be available again?

Can I get help with mounting my purchased item on the wall?

Do you offer customisation services for any of your products?

Before I place my order

What are your opening hours?

Is there stock available for me to purchase directly from the showroom?

Is it possible to view furniture pieces in the Island Living showroom?

Our Showroom

How much is delivery?Updated 13 days ago