Should you need to make changes to your order after it has been confirmed, such as altering the selected products or requesting a different delivery window, please contact us as soon as possible. Please note changes cannot be made to your order if yo

Should you need to make changes to your order after it has been confirmed, such as altering the selected products or requesting a different delivery window, please contact us as soon as possible.Please note changes cannot be made to your order if your delivery falls within 3 working days of contacting us.&#xA0;info@islandliving.sg

How do I request changes to my order after it's been placed?

If you need to cancel an order, please contact us as soon as possible providing the order number and the details of the items you wish to cancel. We understand that accidents happen, such as adding an item by mistake, and we will do our best to accom

If you need to cancel an order, please contact us as soon as possible providing the order number and the details of the items you wish to cancel. We understand that accidents happen, such as adding an item by mistake, and we will do our best to accommodate your request for cancellations promptly. For items yet to be delivered:<ul><li style="font-size: 16px;">No restocking and handling fee if you make changes to your order 3 working days prior to the scheduled delivery date.</li><li style="font-size: 16px;">If your delivery falls within the 3 day window, 10% restocking and handling fee will apply to cover administrative and logistics costs.</li><li style="font-size: 16px;">If you cancel your order within 48 hours of purchase, provided you&#x2019;re not within the 3 days delivery window, you may request a full refund to the same payment mode you used during purchase.</li></ul>If you fall within the 3 day delivery window your refund will be issued back as store credit.For more information on the collection fee and process, please contact our customer experience team at <a data-sanitized-target="_blank" href="mailto:info@islandliving.sg" style=" text-decoration: none;" title="Island Living support email">info@islandliving.sg</a>.

What should I do if I need to cancel my order?

Island Living

Making changes to orders

How can I expedite my delivery?

How do I update my delivery address/ change my delivery date?

Is it possible to pick up my order from the showroom?

How will I know the estimated time of arrival for my delivery?

What if I am not available during the scheduled delivery time?

How much is delivery?

I received an incomplete order or there's an item missing

Do you ship internationally?

Shipping and delivery

When will my pre-ordered item be delivered?

What happens if my pre order is delayed?

Pre order items

I recieved my item but have changed my mind - Can I return it?

What should I do if I experience a problem with one of your products?

Can I exchange or replace my furniture if I discover issues after the warranty period?