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Occasionally we all make bad purchase decisions. While we do not provide a refund if you change your mind, we can offer you an exchange or store credit (minus a restocking fee, see below) if you return the item within 14 days in its original, unused
If you encounter any issues with a product you've purchased from us, please do not hesitate to contact us immediately. Provide us with details of the problem, including images if possible, order number and your contact information so we can reach out
If you encounter issues with your furniture after the warranty period has expired, we regret to inform you that we may not be able to offer exchanges or replacements. Our standard warranty period covers 12 months from the date your item was delivered
In the unfortunate event that your product arrives damaged, please contact us with your order number, a description of the issue and any accompanying photos. We can arrange a replacement at the next available delivery slot, should a replacement not b
Yes, if you can cancel your online order within 48 hours of purchase, provided you're not within the 3 days delivery window, you may request a full refund to the same payment your used during purchase. For more information on the collection fee and